Terms and Conditions - House Clearance Ruislip
Welcome to our House Clearance services in Ruislip. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Services Provided
Our house clearance services include the removal of unwanted items, furniture, appliances, and general household goods. We ensure all items are disposed of responsibly, with recycling and donation options available where possible.
1.1 Scope of Services
- Residential Clearances: Full or partial clearance of domestic properties.
- Commercial Clearances: Office and commercial space cleanouts.
- Special Item Handling: Safe removal of hazardous materials, electronics, and antiques.
2. Booking and Scheduling
To book our services, please contact us with your preferred date and time. We strive to accommodate your scheduling needs, subject to availability.
2.1 Confirmation
Upon booking, you will receive a confirmation email outlining the details of your appointment. Please review this information carefully.
3. Payment Terms
Our pricing is based on the volume of items to be cleared, the complexity of the job, and any special requirements.
3.1 Payment Methods
We accept various payment methods including cash, credit/debit cards, and bank transfers.
3.2 Invoices
Invoices will be provided upon completion of the service. Full payment is expected within 14 days unless otherwise agreed upon.
4. Cancellation Policy
Clients may cancel or reschedule their appointments with at least 48 hours' notice. Cancellations made within 48 hours may incur a fee.
4.1 No-Show Policy
If you fail to appear for your scheduled appointment without prior notice, a no-show fee may be applied.
5. Liability
We take utmost care during the clearance process; however, we are not liable for any damage caused by inherent faults of items being removed.
5.1 Insurance
Our services are insured to cover accidental damages during the clearance process. Please inform us of any valuable or fragile items beforehand.
6. Client Responsibilities
Clients are responsible for ensuring that all items to be cleared are accessible and ready for removal at the scheduled time.
6.1 Prohibited Items
We cannot handle the removal of certain hazardous materials, including chemicals, asbestos, and pesticides. These must be disposed of by specialized services.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking and service process will be used solely for service delivery and will not be shared with third parties.
7.1 Data Protection
Your data is stored securely, and you have the right to request access, modification, or deletion of your personal information at any time.
8. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be communicated to clients via email or our website.
8.1 Effective Date
All terms and conditions updates become effective immediately upon posting unless otherwise stated.
9. Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to resolve the issue amicably. If a resolution cannot be reached, disputes may be handled in accordance with relevant UK laws.
9.1 Governing Law
These terms and conditions are governed by the laws of England and Wales.
10. Acceptance of Terms
By using our house clearance services in Ruislip, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our services. We are committed to providing you with a professional and efficient clearance experience.